We offer a 5-day exchange and replacement window for your peace of mind. Click here to place your return/exchange request as per our policy.

For any concerns regarding the product received, you may wrist to us on team@worldoftami.com.
However for faster resolution of Exchange/returns kindly go thru the above link.

Exchanges and Store credit are accepted in the event of:
•⁠ ⁠A defective or damaged piece
•⁠ ⁠⁠Receipt of an incorrect item

Please Note
•⁠ ⁠Our pearls are freshwater and naturally formed.
•⁠ ⁠No two pearls are identical.
•⁠ ⁠⁠Subtle variations in shape, surface, and lustre reflect their authenticity and are not considered defects or damage.

Return & Refund Process
Once your return request is approved for either of the eligible reasons mentioned above, the product will be picked up within 2–5 business days.

After the returned product reaches our warehouse, it will undergo a quality check. Once the product passes the quality check, a credit note will be issued within 3–5 business days.

Replacement Process
Once your replacement request is approved, the product will be picked up within 2–5 business days.

After the returned product is received at our warehouse and successfully passes the quality check, the replacement product will be dispatched within 3–5 business days.

The replacement product will be delivered within 8–10 business days from the date of dispatch.